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Dawn has been a key part of my mother’s health care team for the past two years. My mother has multiple health issues and I live out of state so it’s very hard to keep track of all her medical appointments and treatments. It’s a great relief knowing that Dawn is on the job coordinating all the different doctor’s appointments and advocating for the best possible care for mom. After a doctor’s visit, Dawn will send out an email explaining what happened during the visit and detailing any changes to mom’s treatment.
In addition to all the great work Dawn does concerning mom’s medical care, she does an excellent job keeping mom’s spirits up—especially during the current pandemic. Dawn has helped mom with her shopping, kept her bird feeders filled, helped her with her garden and brought her takeout meals. Those are all the little touches that help keep mom engaged, active and thriving!
Jeff - Client's Son
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My 92 year old father was hospitalized for 5 days and then needed to move to assisted living after his release. I would have been lost without Dawn and extremely stressed. She helped me find resources, made phone calls, talked to my dad about his decisions and thought of questions I should ask the doctors and nurses. I consulted and leaned on Dawn often. She steered me in the right direction when I was overwhelmed. Thank you Dawn for calmly and compassionately being by my side!
Jill - Client's Daughter
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I met Dawn when my dear friend had age and health issues and needed professional help to make decisions she no longer could. Since I was responsible for some of her "end of life" care, I was grateful we could depend on Dawn's knowledge, not of just facilities, but her ability to look beyond the noral that fitted her special needs. In this case, her caring and dertermination to do the best for my friend was a true blessing- her last days reflected the peace of that caring. It was also peaceful for me to know, with Dawn's helping, that we did everything we could for her- that is why I would encourage other to do the same.
Doris - Client's Friend
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I am grateful beyond measure for the compassion, kindness and support that Dawn has given to my elderly mother and myself. As my mother moved into her 80’s and then 90’s, I found myself growing increasingly concerned about her quality of life, medical complexities and the myriad of systems and relentlessly changing paperwork that engulf elders and their families. I longed for a “better way” for her. And then we found Dawn.. Dawn began talking with her, getting to know her across different settings, enjoying laughter, and serious talks together- what joy!
Cam - Client's Daughter
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Dawn has been an amazing ally as our mother transitioned from home to hospital to skilled nursing to assisted living last spring. None of us lives in Madison WI, so Dawn served as out "local sibling", identifying and meeting day-to-day needs, accompanying Mom as an advocate to medical appointments, and in general helping her grow to be safe, healthy, and happy in her new circumstances. Dawn is an excellect communicator and made sure the rest of us had the information we needed to understand what was going on and make decisions from a distance as needed. I don't know what we would have done without Dawn! We will forever be grateful.
Mary - Client's Daughter
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Dawn truly cares for the patient she represents, she gets to really know them and adapts her care plan to best suit the patient and family needs. She has been available on nights and weekends if our mom needed to go to Urgent or Emergency care. She has helped us coordinate the multiple doctors our mother sees. During the Covid pandemic she has been such an amazing go between for our mom and the family, I truly believe our mom wouldn’t be doing as well as she is without Dawn’s support.